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Connector Troubleshooter
The Windows Home Server Toolkit is designed to help you diagnose the issues that you may encounter during Windows Home Server Setup. At this time the Windows Home Server Toolkit only works on x86 home computers and not x64. If all of your home computers are x64 you can move the toolkit installer to the Add-ins folder in the Software Share on the Windows Home Server.On an x64 home computer you can zip the client logs from %SystemDrive%\ProgramData\Microsoft\Windows Home Server\logs and upload them to your Connect bug.Installing the Toolkit
Install the Toolkit on a home computer, not on your home server.
1. Ensure that you have administrative rights on the computer where you want to install the Toolkit.2. Download and save the WHSToolkit.msi file in a temporary folder on your home computer.3. Navigate to the folder where you saved the WHSToolkit.msi file, and then double-click the file.4. Follow the Setup screens to complete the installation.Toolkit Advanced Mode
Run the toolkit in advanced mode on the home computer. Do not click clean log!1. Click Start, and then click Start Search2. In Start Search type CMD and then press ENTER.3. In the Command Prompt, type the following and then press ENTER.
cd /d “%ProgramFiles%\Windows Home Server\Toolkit”4. In the Command Prompt, type the following, and then press ENTER:
ConnectorTroubleshooter.exe -a5. In the Connector Troubleshooter click Run All Tests.6. In the dialog enter the Windows Home Server password.
NOTE: If you have not been able to successfully install the Connector software, you can still run most of the tests. Some of the tests fail, but the other tests may be able to tell you why the Connector software cannot successfully install. If you have not yet created a password, leave the password blank and click OK.See https://connect.microsoft.com/WindowsHomeServer/content/content.aspx?ContentID=8535 for submitting CAB ID’s after running the Connector Troubleshooter.
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